Anonymous Postcard: Claim Detail
Airtran Airways, Atlanta, GAClaim:
You lost my luggage. I was stuck in an incredibly cold place without anything warm to wear. It was snowing. I called your lost baggage department to check on my claim many times but all I got was a voicemail box. I asked you to call me back ASAP because I was very cold. I left my cell phone number but no one called. It ruined one whole day of a four day business trip.
What am I supposed to say--hello, I'm here to give you a Powerpoint presentation in my sweatpants?
All images copyright Tucker Nichols